At Cybixlab, the protection of our customers is our top priority on https://www.cybixlab.com/, and we regard it as our own. Although we gather information from our customers, it is only used to make enhancements in our client services. Our organization recognizes that the maintenance and utilization of our customers’ data is our responsibility. We DO NOT rent or sell the information that our customers provide us online.
This policy describes how the personal information of our customers collected by us is used, why we collect it, and how we utilize it. It is our policy to explain the choices you can make about how we collect and use your information.
The data gathered by Cybixlab includes the customer’s name, email, postal address, and phone number. These are pieces of information that the customer provides while ordering or saving information with our company. We may also use the email addresses or street addresses obtained through our mailing system, such as our Contact Form, for responding to comments and questions.
Our company also maintains records of items that have interested our customers, as well as the customer’s online purchases.
The data collected is used in several ways. Cybixlab uses the information saved by our customers to process their orders. We also send confirmation emails, and our customer service team may contact them via phone, postal address, or email if our company has questions regarding their order.
As a customer, you may also receive updates about our site and services, including newsletters and promotional information. We may also use your interests and purchase information to improve our website design and customer experience.
If you no longer wish to receive our newsletter or promotional communications, you may opt-out by following the unsubscribe instructions included in each email or by contacting us at Hello@cybixlab.com or calling 512-704-5426.
Our website includes Social Media Features, such as the Facebook Like button, and Widgets like the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, pages visited on our site, and may set a cookie to enable proper functionality. Your interactions with these features are governed by the privacy policy of the company providing them.
Personal information will NOT be disclosed to third parties unless described in this policy. There are no circumstances under which we sell personal information to third parties.
We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purpose. We also use Live Chat support on our website. These companies are authorized to use your personal information only as necessary to provide services to us.
Customer data is protected by Secure Sockets Layer (SSL) software which encrypts the information during transmission. While we use industry-standard practices to protect data during transmission and storage, no method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at Hello@cybixlab.com.
Customers can access their registered accounts by signing in on our homepage. Once signed in, customers have access to their past records and information they’ve previously submitted. They can update their information anytime through the “My Account” section.
Customers may send an email requesting cancellation of their membership or deletion of personal data. This will prevent the user from receiving communications related to any online orders placed on the site.
We retain your information as long as your account is active or as needed to provide services. You can contact us if you wish to cancel your account or request that we stop using your information. We will retain and use your data as necessary to comply with legal obligations and enforce agreements.
Cookies are alphanumeric identifiers transferred to customers’ hard drives through web browsers. This allows our systems to recognize customers’ browsers and store items in their shopping carts during visits.
You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use some website features.
We also track your IP address to diagnose server issues and manage our website. This information helps us analyze traffic and improve the site, but is not linked to personally identifiable data.
We use clear gifs (also known as web beacons) to help manage content and analyze which content is effective. These small graphics track user activity but do not store personal data. The data collected is used only for internal analysis.
With your consent, we may post your testimonial along with your name. If you wish to have your testimonial removed, please contact us.
Our website contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage users to read the privacy policies of any website that collects personal information.
If we decide to change our privacy policy, we will post those changes on this page and update the date accordingly. We reserve the right to modify this policy at any time, so please review it frequently. If we make material changes, we will notify you here, by email, or via a notice on our homepage.
We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights or comply with legal proceedings, court orders, or legal processes.
If you have any questions regarding our Privacy Policy or our use of your information, call us at 512-704-5426 or email Hello@cybixlab.com.
SMS opt-in or phone numbers collected for SMS purposes are NOT shared with third parties.